We can be reached via e-mail at marketing@sheakley.com, or you can reach us by telephone at (800) 877-2053 or (513) 771-2277.

Persons who supply us with their e-mail addresses, telephone numbers, or postal addresses on-line while ordering our services will only receive e-mail, telephone, or postal contact from us with information regarding the services they have requested.

Persons who supply us with their e-mail addresses, telephone numbers, or postal addresses on-line while requesting marketing information about our services may receive e-mail, telephone contacts, or postal mail from us with information regarding new products and services or upcoming events. If you do not wish to receive such e-mails, telephone calls, or postal mail, please let us know by sending us e-mail at the above address, calling us at the above telephone number, or writing to us at the above postal address. We do not share marketing information collected from our web site with other companies.

Upon request we provide site visitors with access to transaction information (e.g., dates on which customers purchased our services, and the amounts and types of services) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about them, a description of information that we maintain about them. Consumers can access this information by e-mailing us at the above address or writing to us at the above address.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, transaction information, and communications that the consumer/visitor has directed to the site. Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number, or writing to us at the above address.

We collect the IP address, but not the e-mail address, of all visitors to our web site; e-mail addresses of those who communicate with us via e-mail; aggregate information on what pages consumers access or visit; user-specific information on what pages consumers access or visit; and information volunteered by the consumer, such as survey information and/or site registrations. The information we collect is used by us to provide our services, to improve the content of our web page and, where requested, to contact consumers for marketing purposes.

We always use industry-standard encryption technologies when transferring certain types of sensitive information, such as financial or health information, to and from our web site. We have appropriate security measures in place in our physical facilities and on our servers to protect against the loss, misuse, or alteration of information that we have collected from you at our site.

We do not use "tracking" cookies (a means of identifying individual users on return visits to our site and tracking their use of other web sites). We do use "session" cookies to securely identify individual users during single sessions at our web site.

We do not partner with or have special relationships with any ad server companies. On occasion, we may record the number of times that visitors click on links which lead from our web site to those of partner companies. As with all visits to our web site, such "click-through" tracking includes a record of the visitor's IP address, but no cookie or other tracking information is sent or recorded.

We will not use customer information in any way not stated in this Privacy Policy without express written consent of the customer.

If you think this site is not following its stated information policy, you may contact us at the above addresses or phone number, The DMA's Committee on Ethical Business Practices at mgoldberger@the-dma.org, state or local chapters of the Better Business Bureau, state or local consumer protection office, or The Federal Trade Commission by phone at 202-FTC-HELP (202-382-4357) or electronically at http://www.ftc.gov/ftc/complaint.htm.