Ohio Workers’ Comp
Meet Our Ohio Workers’ Compensation Team
Shelli Hensley
Vice President
Shelli has been with Sheakley since 2000 and has held several key positions, including Account Manager and Operations Manager. Currently, Shelli is the Vice President for the workers’ compensation and unemployment departments. With her vast experience in operational systems, streamlining processes, increasing effectiveness and efficiency, Shelli focuses on ensuring overall client satisfaction. Throughout her career, Shelli has worked closely with many private and public employers and is very knowledgeable in the claim and rate practices necessary for the management of workers’ compensation programs.
Ginny Prokes
Operations Manager
Ginny has 34 years’ experience in Ohio workers’ compensation with 32 of those years with Sheakley. In her current role as an Operations Manager, Ginny supervises all team members responsible for Industrial Commission (IC) of Ohio hearing scheduling and attendance. In addition, Ginny represents numerous employers before the IC, she acts as the one-point of contact for numerous Sheakley clients (including large public and private employers), attends adjudication hearings before the Industrial Commission, manages and attends unemployment adjudication hearings, and is a BWC approved Drug Free Workplace trainer. Ginny studied at American Institute of Paralegal Studies and Notre Dame College.
Tiffany Hensley
Operations Manager
Tiffany began her career with Sheakley in 2002. Prior to coming to Sheakley, she was a Licensed Private Investigator in the State of Ohio, specializing in workers’ compensation fraud. She has a Criminal Justice, Forensics degree from the University of Cincinnati. Tiffany has held multiple positions at Sheakley including Hearing Coordinator and Account Manager. Currently, as an Operations Manager, Tiffany works closely with the State Fund and Self-Insured department to create best practice workflows, employee training and education as well as oversee Sheakley’s state of the art claims management system. Tiffany embraces Sheakley’s core values, including acting with a charitable spirit. She volunteers for the United Way, Lighthouse Youth Services, Ohio 4-H. She has also worked with the Clermont County Chamber Work Readiness Program, helping high school students prepare for college and the workplace.
Miranda Wilson
Client Services Manager
Miranda began her career at Sheakley in 2006 as a Defense Specialist preparing workers’ compensation files for hearings before the Industrial Commission. In 2007, while working at Sheakley, she obtained her Bachelor’s Degree from the University of Cincinnati. In 2009, Miranda was promoted to Senior Account Manager. In this role, Miranda worked closely with private and public Ohio employers focusing on reducing workers’ compensation costs. She has a deep understanding of the complex issues that employers face within the workers’ compensation system. In Miranda’s current role as a Client Services Manager, Miranda works closely with her team members to share those experiences and best practices for cost control methods. Miranda has also participated in the Clermont Chamber of Commerce Work Readiness Program as a mentor for high school students, helping them prepare for college and entry into the workforce.
Tamala Evans
Client Services Manager
Tamala joined the team in 2017 as an RN Consultant/Senior Account Manager. She is a Registered Nurse and holds an Associate’s degree in Nursing. Tamala came to Sheakley as an RN Case Manager in the Managed Care Organization where she used her healthcare knowledge and assessment skills to improve injured workers’ return to work outcomes. She has more than 10 years of experience as a nurse where she gained valuable knowledge and exceptional assessment skills. Tamala’s clinical background includes workers’ comp, home care, dialysis, medical/surgical, case management, infusion nursing, geriatric psych, and pediatrics. She has a good understanding of both the financial and clinical sides of a workers’ comp claim. In her current role as a Client Services Manager, Tamala has been an exceptional resource to guide her team members on the appropriate medical treatment for an injury and how to best control the costs through treatment and recovery.
Anita Miracle
Account Manager, Self-Insured
Anita has been with Sheakley since 1996. During her tenure, she has held a number of positions. Her knowledge and expertise allow her to thoroughly manage claims from inception through claim resolution. Anita has held memberships with the Central Ohio Self-Insurers Association and Southwest Ohio Self-Insurers Association. These are two organizations providing ongoing assistance and education opportunities for the self-insured community.
Brooke Linville
Account Manager
Since joining the Sheakley team in 2000, Brooke has held several key positions within the Workers’ Compensation Division, including Settlement Coordinator and Claims Administrator. In 2003, Brooke moved into the Account Manager position working with employers of all sizes and in all industries. Brooke has extensive knowledge in the claims management of Workers’ Compensation in both the state-fund and self-insured programs. Throughout her years at Sheakley, Brooke has focused on developing personal relationships with her clients and sticks to the belief that honesty is the best policy. She is very organized and efficient, has a great sense of urgency, respect for human dignity and excellent customer service skills.
Denise Brownstone
Account Manager
Denise has been working in her Account Manager role with Sheakley since 2010 and oversees the management of employer workers’ compensation programs. With more than 18 years of experience in the healthcare industry, Denise uses her experience in account management, project management, and communications to provide in-depth knowledge for detailed review and appropriate recommendations related to employer workers’ compensation claims. Prior to Sheakley, Denise was a Sr. Pharmacy Account Manager at a leading pharmacy benefit manager and then moved into a lead account management role as Sr. Account Manager responsible for retention and growth of existing medical, pharmacy, vision, and dental benefits. Denise holds a B.S. degree from the University of Cincinnati.
Elizabeth Thiergartner
Account Manager
Liz joined the Sheakley team in 2023 as a Handicap Coordinator. With Liz’s enthusiasm for knowledge and ambition, she was quickly promoted to the Account Manager role in May 2024. Prior to joining Sheakley, she worked as an Officer Manager in a chiropractic office. This role gave her significant exposure to reviewing medical records, medical terminology and billing regulation and compliance. Her goal is to educate her clients on the medical aspect of injuries as well as navigating the workers compensation claim process.
Hilary Schille
Account Manager, Self-Insured
Hilary joined the Sheakley team in 2003. She was promoted to her current role as a Self-Insured Account Manager in 2009. Hilary is responsible for all claims management of the clients she represents. Her responsibilities include certification and rejection of claims, making decisions on treatment requests, setting wages, determining the cost of the claim to set reserves, determining appropriate plans of action to help manage the claims efficiently, setting up Independent Medical Examinations, filing motions/appeals, and visiting with clients and participating in BWC audits.
Jennifer Prather
RN Case Manager, Self-Insured
Jennifer joined the Sheakley team in 2016 as a Nurse Case Manager in the Self-Insured Division. She works closely with account managers and clients, determining appropriate treatment plans for injured workers. Prior to Sheakley, Jennifer worked at Cincinnati Children’s Hospital Medical Center for 10 years. Also, during her time at Children’s, she completed a Bachelor of Science in Nursing from Ohio University. After leaving Children’s, Jennifer worked at the Urology Group as the OSHA and Compliance nurse providing training and education to employees. Throughout her work in these various capacities, Jennifer has gained valuable knowledge in healthcare management trends.
Jennifer Shively
Account Manager
Jen joined Sheakley in 2024 as a Workers’ Compensation Account Manager. Prior to joining Sheakley, she worked as a Claims Examiner with ProMedica Employer Services. She has experience in management of Ohio State Fund claims. She is responsible for determining an appropriate plan of action (POA) to help manage claims efficiently, setting up Independent Medical Reviews and Exams, filing motions and appeals, assisting Attorneys with hearing preps, submitting all medical evidence and documentation to the necessary state entities. She enjoys keeping a good rapport on all accounts by giving up-to-date information on claims and by participating in meetings (virtual and in-person) with her clients for claims reviews on a monthly or quarterly basis.
Kaitlyn Bauer
Account Manager
Kaitlyn joined Sheakley in 2014 as a Claims Administrator and has gained great experience in Ohio Workers Compensation. While in the Claims Administrator role, she handled the 15K Medical Bill program which included re-pricing medical bills at BWC rate, creating vouchers for payment, excel reports, and tracking costs on claims to ensure our employer’s do not exceed bill payments over $15,000. Prior to joining Sheakley, Kaitlyn attended Health Management courses at Miami University. In Kaitlyn’s current role, she promotes Sheakley’s core value of sense of urgency with her commitment to taking care of her client’s needs efficiently and timely.
Lori Spinnenweber
Account Executive
Lori joined the Sheakley team in 1989, beginning her career as an Account Manager. Lori quickly recognized how just one claim can affect a small employer in a big way and she feels that educating clients on what they can do to lower their workers’ compensation premiums is one of her most important responsibilities. As an Account Executive since 1990, Lori has spent much of her time attending hearings with the Ohio Industrial Commission throughout the state. She has developed a good rapport with hearing officers, as well as claimant attorneys, which helps in negotiating settlements and gathering information prior to a hearing. Lori holds a Bachelor’s degree in psychology from Otterbein College.
Lynn Saastad
Account Manager
In 2001, Lynn joined the Sheakley team and soon after, moved into account management, working closely with employers in rate and risk analysis and strategy, as well as day to day claims management. Lynn loves working as a team with her clients to manage potentially costly claims right out of the gate, educating her clients on cost control strategies, and meeting with them if needed to solidify the relationship. Prior to joining Sheakley, Lynn worked as a licensed practical nurse (LPN) for 11 years. Lynn’s background in nursing is invaluable not only to her colleagues, but to her clients in education and analysis of the anatomy and physiology of injury mechanism as well as injury management. Lynn has extensive experience working with public entities and her clients include several large Ohio cities.
Sandy Henry
Account Manager
Sandy joined Sheakley in 2005 as a Claims Review Specialist in the Managed Care Organization and in 2007, moved to a Client Relations Manager position. In 2011, Sandy accepted the position of Account Manager, where she currently oversees the management of her clients’ Workers’ Compensation program. Sandy has a deep desire is to build strong working relationships with her clients and provide the best customer service possible. Prior to joining Sheakley, Sandy spent 25 years in district and regional operations management for various retailers. Sandy has a B.S. degree from Illinois State University.
Sara Olszewski
Account Manager
Sara Olszewski joined Sheakley in 2024 as a Workers’ Compensation Account Manager. She has over 28 years of experience in Ohio Worker’s Compensation. In 1996, Sara attended Kent State University while working for an attorney. During the 17 years at the firm, she assisted the attorneys in all facets of workers’ compensation administration. In 2015, Sara began working for Benefits 1 Group/ProMedica Employer Services as a State Fund Claims Examiner. In her role as a claim’s examiner, Sara managed both medical only, complex lost time, and litigated claims. As an Account Manager at Sheakley, Sara continues to provide excellent customer service with proven success in the management of claims with the goal of reducing their impact to the employer’s premium. With her experience working both for the employer and the injured worker, Sara brings a different perspective to claims management that has helped with the successful management of claims.
Sharon Siwinski
Account Executive
Sharon’s Sheakley career started in 1997 bringing a diverse background in workers’ compensation, representing both the employer and the injured employee. She has experience in risk management, client services, and rehabilitation for both state funded and self-insured Ohio employers. As an Account Executive, Sharon attends hearings before the Industrial Commissions throughout Ohio. Sharon has a Bachelor of Science in Applied Science from Youngstown State University and is a certified instructor for the Ohio BWC’s Drug Free Safety Program.
Shawnda Draper
Account Manager
OSHA/MIOSHA tracking. Shawnda specializes in exposure claims ranging from baseline determinations, asbestos exposures, post exposure screening management, hearing exposure as well as Carcinogenic exposure related to Police & Fire Cancer Presumption claims. Committed to high standards in claims management, Shawnda continuously improves processes to benefit clients and stakeholders, ensuring company standards are upheld through her leadership in training and process development. In her spare time, Shawnda coordinates community events in the City of Toledo for her neighborhood. She serves as treasurer for her community events committee and is actively involved in employment culture development committees.
Tina Mayo
Account Manager
Tina has more than 20 years of experience in Ohio Workers’ Compensation. She joined the Sheakley team in 2015 as a Senior Account Manager. Prior to joining Sheakley, Tina worked as a Case Examiner with a Managed Care Organization and spent 10 years with a Third Party Administrator. There she gained experience with investigating and managing claims and representing employers at hearings before the Industrial Commission of Ohio. She has experience working with both State Fund and Self-Insured employers. Tina has a complete understanding of both claim and rate issues which helps her guide universities and private employers through the complexity of the workers’ compensation system.