State unemployment regulations are complex and confusing, and can be a source of endless frustration for employers. Sheakley unemployment services provide claims administration, auditing, education, and reporting that allow you to rest assured all your claims are handled promptly and correctly so you don’t overpay your unemployment tax. There are many benefits to utilizing Sheakley’s customized approach to managing each client’s unemployment cost center.

Claims Management

Management of your tax rates begins with the timely management of your contestable claims

At Sheakley, your team leader is your single point of contact for any questions you have about unemployment claims management. You can rely on them to receive and reply to claims in a timely manner, on your behalf, offer pre/post claim consultation, help you minimize liability and offer advice on sensitive unemployment separation and claim issues.

Educational Services

Knowledge is power, which is why we make educating our clients a top priority

Our account managers can perform face-to-face, webinar or phone conference meetings to discuss and review all aspects of your current program, while offering solutions to reduce your unemployment costs. Additionally, your team will provide you with training for your management team and updates on changes to unemployment as they develop.

Hearing Preparation

Sheakley’s experienced hearing representatives are available to participate in your unemployment hearings

We can also attend in-person hearings, if needed. As part of our hearing process, we provide a pre-hearing consultation to make sure you are prepared for the process and review your UCRC file to ensure all appropriate documents are included as evidence for hearings and send any additional documents to claimant and Commissions.

Proactive Tax Management

If you have an opportunity to save, we’ll find it

We explore all unemployment tax saving opportunities such as:

Review and verification of annual state unemployment tax rate notice(s).
Review of voluntary contribution savings potential.
Review of common rating or joint account options.
Tax rate projections and scenario studies.

Benefit Charge Audit

The overpayment of unemployment benefits is more common than many people realize

As our client, we protect your state unemployment account(s) by distributing monthly updates on claims activity to your account, including charges and status of active claims and partnering with you to monitor and protest charges on disqualified claims, as well as charges for claimants that were misapplied to your account.

Claims Management

Management of your tax rates begins with the timely management of your contestable claims

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At Sheakley, your team leader is your single point of contact for any questions you have about unemployment claims management. You can rely on them to receive and reply to claims in a timely manner, on your behalf, offer pre/post claim consultation, help you minimize liability and offer advice on sensitive unemployment separation and claim issues.

Educational Services

Knowledge is power, which is why we make educating our clients a top priority

Our account managers can perform face-to-face, webinar or phone conference meetings to discuss and review all aspects of your current program, while offering solutions to reduce your unemployment costs. Additionally, your team will provide you with training for your management team and updates on changes to unemployment as they develop.

Hearing Preparation

Sheakley's experiences hearing representatives are available to participate in your unemployment hearings

We can also attend in-person hearings, if needed. As part of our hearing process, we provide a pre-hearing consultation to make sure you are prepared for the process and review your UCRC file to ensure all appropriate documents are included as evidence for hearings and send any additional documents to claimant and Commissions.

Proactive Tax Management

If you have an opportunity to save, we'll find it

We explore all unemployment tax saving opportunities such as:

Review and verification of annual state unemployment tax rate notice(s).
Review of voluntary contribution savings potential.
Review of common rating or joint account options.
Tax rate projections and scenario studies.

Benefit Charge Audit

The overpayment of unemployment benefits is more common than many people realize

As our client, we protect your state unemployment account(s) by distributing monthly updates on claims activity to your account, including charges and status of active claims and partnering with you to monitor and protest charges on disqualified claims, as well as charges for claimants that were misapplied to your account.

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Why Choose Sheakley

      • Single provider — one source for your HR and risk management needs
      • Expertise — our experienced support team will help guide you through the complicated world of HR
      • Experience — more than 50 years of serving our clients’ HR and risk management needs
      • Trust — family owned, local offices, BBB Accredited and trusted by more than 50,000 clients

Hear It From Our Clients

A growing company like ours needs all the help we can get with various unemployment issues and concerns. And Sheakley Unemployment & Compensation has delivered with efficiency everything we have expected; steering us expertly and helpfully, being proactive and explaining requirements to prepare us and before anything else happens. We could scarcely have asked for a better service in any way. Special thanks to Diane, our Account Manager, for her professionalism, wise counsel, patience, good humor and support.

Iris G, Kable Staffing

As a small business manufacturing company, we trusted outside sources to assist us with our Unemployment Compensation issues. We hired the best agency that we could afford, and yet we ended up losing every single invalid Unemployment Compensation claim even when an employee was terminated due to being found guilty for stealing from us! As a consequence, our SUI rates were out of control and extremely high. During 2013 while we were in the middle of yet another illegitimate claim, truly discouraged and frustrated over the unfairness of the situation, we discovered Sheakley.

We were assigned to work with an account manager, Diane, and since then our relationship with Sheakley has been an extraordinary blessing. Right away, we were able to have the illegitimate claim overturned and the funds already paid out (for almost a year at that point) had to be returned to our account.

Diane consulted us regarding our internal policies, procedures, and practices. She recommended critically necessary changes and was key in streamlining this significant area of our company’s operations. Diane also came onsite to train our supervisors on several occasions. She has excellent interpersonal skills, a commendable work ethic, humble willingness to always go above and beyond, and along with her brilliance and expertise in this field, she has made a tremendous positive difference in our organization.

We are extremely satisfied with Diane’s service and highly recommend Sheakley to everyone!

Vareena S, Swihart Industries, Inc.

Towne Properties has had the pleasure of being affiliated with Sheakley, enjoying many of its services since the late 1960s or early 1970s. Our success in managing our unemployment is a direct result of the excellent collaborative assistance and advices of their fine representatives – it’s akin to having another member in our HR Department.

Beverly C, Towne Properties

Our relationship with Sheakley has existed for decades. The only way that is possible is that we are getting excellent service and excellent results. Unemployment is a difficult and expensive part of doing business and it is our objective to keep costs as low as possible and claims minimized balanced with the fair treatment of former employees. Tracy and the team at Sheakley do an excellent job of helping us to do just that. They make sure we know what’s going on with each claim and that we meet deadlines. They also help us to defend against fraudulent claims. They are expert at what they do and it shows. I am confident that we have saved many times over the cost to have Tracy and the Sheakley Unemployment team on our side, fighting for what is right in the Unemployment arena for the greatest outcome for all parties. Thanks Sheakley!

Joel H, PCS Technical Services, Inc.